Microsoft Tech for Social Impact · 2022–2024
Become the
preferred platform
for partners building nonprofit solutions worldwide
Theme & Outcome
Now
Active investment
Next
Committed & sequenced
Later
Strategic horizon
Theme 01
Payments Extensibility
Customers process donations through any payment provider with minimal build-out
Metric: Total implementation time
Payment provider API endpoints
Data model updates
Customizable payment workflows
Plugin template library
Configurable alerts system
Theme 02
Reliability & Maintainability
Customers trust the system is always up and know how to upgrade
Metric: Uptime & % upgrading within target window
Managed solution layer
Partner landing zone
Technical guides
No initiative planned
Theme 03
Actionable Data
Fundraisers receive donor intelligence that is useful and timely
Metric: Users taking actions using the intelligence
Donor likelihood to give scoring
Sustainer conversion modeling
Automated prospect profiles
Lapsed donor prediction
Theme 04
Security & Compliance
Platform meets all international security and compliance needs in a changing world
Metric: % of target markets where platform is compliant and available
Localization
Mandatory compliance upgrades
Automated testing improvements
No initiative planned
Theme 05
Interoperability
Customers use nonprofit tools seamlessly alongside the Microsoft ecosystem
Metric: % of customers adding extensions and integrations
Customizable batch processing
Online payments integration
Partner Development Kit MVP